Payment is due in full at the time services are rendered. For surgical procedures, a deposit of at least 50% is due at drop off, with the remainder to be paid in full at time of pickup. We accept Care Credit, all major credit cards, and cash.
An exam is required for the administration of a rabies vaccine per Washington State law. Additionally, we require a current yearly exam and current rabies vaccine for all procedures. Washington State requires that all cats and dogs be current on their rabies vaccine. Clark County and the City of Vancouver also require all pets to be licensed.
Any procedures are done in the back of the clinic - like vaccines, nail trims, and anal gland expressions, and require the dog or cat to be up to date on their rabies vaccine.
All pets should be current on flea prevention if hospitalized or having a surgical procedure. If live fleas are seen, we will administer flea preventative medication, which the owner must pay for upon pickup.
All medication refills require 24-48 hours notice, as well as a current yearly exam on file. Some medications may require blood work every 6 to 12 months.
For your pets’ safety, dogs must remain on a leash, and cats must be contained in a cat carrier when entering/leaving the clinic, and while waiting in the lobby. If you do not have a leash we have them available to borrow. If you do not have a cat carrier we have cardboard carriers available for purchase.